FAQ

When will my order ship?

Most orders are processed within 1–3 business days before shipping.

How long does delivery take?

Delivery depends on your location and the shipping method available for your item. Typical estimates:

Express: ~2–7 business days
Standard: ~2–11 business days
Economy: ~10–15 business days
(Exact times vary by product and destination.)

How do I track my order?

Once your order ships, you’ll receive a shipping confirmation email with your tracking link/number.
Tracking can take 3–7 days to start updating after dispatch.

Do you ship to the US and Europe?

Yes — we ship to the UK, Europe, and the USA (and sometimes additional countries depending on the product).

Can I cancel or change my order?

If you contact us quickly, we may be able to help.
Once an order enters processing/fulfilment, we may not be able to cancel or change it.

What if my item arrives damaged or incorrect?

Are duties/taxes included?

Depending on your location, you may be responsible for any import taxes/duties charged by your local customs authority.

Country/Region